Día: 1 abril, 2016

EGS Inaugurates Its Third Site in Guatemala


March 15, 2016 was a historic day for Expert Global Solutions (EGS). Seven years after opening its doors in the region, Guatemala inaugurated its third site, Primma 2, our flagship site for Latin America. The event was attended by EGS’ President and CEO, Bob Segert, Miro…

Analysis of the Hosted and Cloud Contact Center Market in Latin America


This market analysis research provides market sizing, forecasts and trends for hosted and cloud contact center services. This includes public cloud services as well as dedicated hosted solutions. The base year for the study is 2015. The market segments covered are: hosted IVR, hosted…

Newsletter CCN


Newsletter Call Center News –  Las noticias destacadas de la última semana.  Visítenos

Kenwin dictará un taller sobre valor agregado y gestión de calidad en el 13° Congreso Andino


La consultora Kenwin dictará un Taller sobre valor agregado y gestión de calidad el marco del 13° Congreso Andino de Contact Centers y CRM, organizado por ACDECC. El taller “Cómo agregar valor a la empresa desde la gestión de la Calidad – Generación de…

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