Frost & Sullivan Lauds Teleperformance for Its Continuing Dominance in the Latin American Nearshoring Services Market
Based on its recent analysis of the contact center outsourcing nearshoring services market, Frost & Sullivan recognizes Teleperformance with 2016 Latin American Market Leadership Award for excellence in capturing the highest market share in the industry. Leveraging organic growth, selective acquisitions, a diversified portfolio, and customer proximity, Teleperformance has consolidated its footprint in Latin America.
“The regional opportunities for outsourcing companies to capture a large segment of the US bilingual market are unprecedented, and Teleperformance is strongly positioned in Latin America to take optimal advantage of nearshoring needs,” said Frost & Sullivan Research Analyst Juan Gonzalez. Read more