Reseñas y Fotos de los Artículos y opiniones aparecidos en Call Center News y CCN Créditos y Cobranzas
La Asociación Peruana de Centros de Contacto inicia su tradicional ciclo de formación anual. El primer taller tratará sobre la Valoración de Puestos de Trabajo. Se llevará a cabo el 19 de abril en el horario de 9 a 17 horas. El mismo será… Continue Reading “APECCO realizará Taller de Valoración de Puestos de Trabajo”
People love lists, and it seems the contact centre industry is no exception. The dawn of 2017 saw it tabulating topics and issues expected to be important in the year ahead. US web site CCW Digital, which claims to be the most significant community,… Continue Reading “The contact centre in 2017”
Atento S.A. (NYSE ATTO), the leading provider of customer relationship management and business process outsourcing services (CRM/BPO) in Latin America, and one of the three top providers worldwide, has been recognized by Frost & Sullivan with the Award for Market Leadership in the Contact… Continue Reading “Frost & Sullivan Recognizes Atento with the Contact Center Outsourcing Services Market Leadership Award in Mexico”