TeleTech Positioned as a Leader in Gartner’s Magic Quadrant for Customer Management Contact Center BPO

TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of customer experience, engagement and growth solutions, today announced that Gartner has positioned the company as a Leader in the Magic Quadrant for Customer Management Contact Center BPO, Worldwide for the seventh consecutive time. The report, by TJ Singh, Misako Sawai and Brian Manusama, was published on March 22, 2017.

“TeleTech is honored to be recognized as a Leader in this Gartner Magic Quadrant for the seventh straight report,” said Martin DeGhetto, Chief Operating Officer, Customer Management and Growth Services, TeleTech. “Our combined investments in technology, analytics and people help to shape engaging customer experiences across channels, which supports customer growth and retention for our clients.”      Read more

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