A recommendation for Fayetteville to run a proposed $30 million 911 call center consolidated with Cumberland County’s operation has raised questions. The city and county members on a 911 Task Force were not ready Wednesday to take a consensus vote on a proposal they would forward to their full elected boards.
One of the task force members, Cumberland County Commissioner Jeannette Council, said having the city run the new center would raise political implications, but the project was long overdue.
“It’s taken a long time, decades, to get to this point,” Council said. “I know things may not be perfect, but it’s a work in progress,” Council said, referring to the proposal to blend the now-separate city and county 911 centers.
Somos el medio digital especializado en la industria de contact centers & BPO más leído del habla hispana. La primera publicación en recibir un Premio internacional por su labor, World Quality Commitment Management 2016, otorgado por el grupo BID en París, 2016.