Publicado en CCN

Fonolo to Exhibit at the 18th Annual Customer Experience Industry Conference


Fonolo, the pioneer in cloud-based call-back solutions for the contact center, announced today that it will be exhibiting at the 18th Annual Customer Experience Conference and Industry Awards, May 2-4, 2017 at Sparkling Hill Resort in Vernon, B.C. Produced by SQM Group, a trusted advisor in the contact center industry, the conference shares ground-breaking research and best practices for improving the customer experience.

As the demand for customer-centricity grows, call centers must take a proactive approach to enhancing the experience. By attending SQM’s 18th Annual Customer Experience Industry Conference executives will learn to accurately measure and achieve the benchmarks set for today’s contact center.

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Hola! Mundoccnews somos todos los integrantes que formamos el medio digital especializado en la industria de contact centers & BPO más leído del habla hispana. Trabajamos desde hace 10 años en esto que nos apasiona, y tuvimos la suerte de recibir el Premio internacional por nuestra labor, World Quality Commitment Management, otorgado por el grupo BID en París, 2016. Le damos la Bienvenida al Blog de Callcenternews y CCN Créditos y Cobranzas