Fonolo to Exhibit at the 18th Annual Customer Experience Industry Conference
Fonolo, the pioneer in cloud-based call-back solutions for the contact center, announced today that it will be exhibiting at the 18th Annual Customer Experience Conference and Industry Awards, May 2-4, 2017 at Sparkling Hill Resort in Vernon, B.C. Produced by SQM Group, a trusted advisor in the contact center industry, the conference shares ground-breaking research and best practices for improving the customer experience.
As the demand for customer-centricity grows, call centers must take a proactive approach to enhancing the experience. By attending SQM’s 18th Annual Customer Experience Industry Conference executives will learn to accurately measure and achieve the benchmarks set for today’s contact center.