Normand Barahona appointed Atento Managing Director in Peru

Atento S.A. (NYSE: ATTO), the leading provider of customer relationship management and business process outsourcing services (CRM/BPO) in Latin America, and one of the three largest providers worldwide, announced the nomination of Normand Barahona as the new Atento Managing Director in Peru, replacing Jose Antonio Iyo who is leaving the position after a long career at the company to undertake new professional projects.

With more than 16 years of professional experience at Atento, Normand Barahona will head up all Atento operations in Peru after most recently holding the position of Business Director for the company, where he was directly responsible for all the lines of business of Atento’s more than 40 clients in Peru. Normand also has broad experience managing operations and sales teams and is an expert in innovative multichannel customer experience solutions, especially those delivered through digital platforms such as social networks and online tools…

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