Virginia company acquires Vertex call centers

The Vertex Business Services utility call centers in Scottsbluff and at Western Nebraska Regional Airport will be getting new signs in the near future — but that’s about it.

Hampton, Virginia-based Faneuil, Inc., a subsidiary ALJ Regional Holdings, Inc. has acquired Vertex for $13 million in both cash and ALJ stock.

Faneuil Chief Executive Officer Anna Van Buren said the company is looking forward to being a part of the community. “We don’t have any major plans for change,” she said. “Leadership at Vertex was happy about being in Scottsbluff. It’s a wonderful place for our contact center operations, so we’re committed to continuing that.”

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