Atento S.A., has been named a Leader in Gartner´s Magic Quadrant for Customer Management Contact Center BPO, Worldwide1. Gartner’s opinions are a primary reference for companies around the world when they consider and select customer-management contact center BPO providers. Focused strategy, commitment to customer experience and execution has established Atento as a reference company worldwide for customer management and business process outsourcing.
Atento Chief Executive Officer Alejandro Reynal said, “In today’s increasingly digital world, Atento is helping companies to become more competitive and drive business efficiency through end to end solutions that ensure customer satisfaction at all phases of the costumer journey.” Mr. Reynal added, “We offer our clients a unique value proposition founded on our market leadership position, deep understanding of consumer needs across industries and a robust combination of customer experience and digital capabilities.”
Somos el medio digital especializado en la industria de contact centers & BPO más leído del habla hispana. La primera publicación en recibir un Premio internacional por su labor, World Quality Commitment Management 2016, otorgado por el grupo BID en París, 2016.