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Ozonetel’s CloudAgent announces partnership with Zendesk


Leading cloud communication company, Ozonetel on Monday announced an integration with cloud-based customer service software company, Zendesk. “The integration brings about improved customer experience with support executive accessing customer data instantly,” said CEO, Ozonetel Communications, CSN Murthy.

“The enterprises can have complete contact center as a service at a fraction of the TCO they were spending before and improve customer satisfaction,” added Murthy. “Ozonetel’s CloudAgent is recognised as a market innovator in offering contact centre solutions, while Zendesk is a market leader in building technologies that improve customer relationships”…

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Hola! Mundoccnews somos todos los integrantes que formamos el medio digital especializado en la industria de contact centers & BPO más leído del habla hispana. Trabajamos desde hace 10 años en esto que nos apasiona, y tuvimos la suerte de recibir el Premio internacional por nuestra labor, World Quality Commitment Management, otorgado por el grupo BID en París, 2016. Le damos la Bienvenida al Blog de Callcenternews y CCN Créditos y Cobranzas