Etiqueta: cloud contact center

Genesys and IDC Explain Why the Future Contact Center Lies in the Cloud, Chatbots and IoT


Genesys® is hosting a live webinar on November 16th to discuss how a cloud contact center suite can be a key tool in helping customer experience professionals modernize their customer engagement roadmaps and address customer demands for choice in communication methods via mobile, web, social,… Continue Reading “Genesys and IDC Explain Why the Future Contact Center Lies in the Cloud, Chatbots and IoT”

Genesys and InfoArmor Show How to Move to a Cloud Contact Center in 3 Easy Steps


Genesys, the market leader in omnichannel customer experience and cloud contact center solutions, is hosting a live webinar on October 26 that provides a blueprint for businesses looking to migrate to a contact center as a service solution. Presenting an insider view of his… Continue Reading “Genesys and InfoArmor Show How to Move to a Cloud Contact Center in 3 Easy Steps”

Clarity Connect™ cloud contact center solution for Office 365 and Skype for Business is now available


Clarity announced the launch of its new Clarity Connect™ cloud contact center solution for Office 365 and Skype for Business today. Clarity Connect clients can now gain all the advantages of a cloud contact center while still taking advantage of their investments in Office… Continue Reading “Clarity Connect™ cloud contact center solution for Office 365 and Skype for Business is now available”

Frost & Sullivan Recognizes Five9 with 2016 Customer Value Leadership Award


Based on its recent analysis of the cloud contact center market, Frost & Sullivan recognizes Five9 with the 2016 North American Frost & Sullivan Award for Customer Value Leadership. Being an early entrant to the cloud contact center market has allowed Five9 to develop… Continue Reading “Frost & Sullivan Recognizes Five9 with 2016 Customer Value Leadership Award”

A %d blogueros les gusta esto:
A %d blogueros les gusta esto:
A %d blogueros les gusta esto:
A %d blogueros les gusta esto: